Booked it as we were attending a concert. Man on reception was so lovely and cheery. Made us feel immediately at ease. Breakfast was fantastic - quiet and plenty of food. A very chilled vibe! Would definitely book here again next time we are in Glasgow!
Basic but clean room in a great location. Bed slightly uncomfortable but amazing staff and good breakfast. Always appreciate a hairdryer and bath but would have liked to have had separate body wash, shampoo and conditioner.
The room was very clean and the staff was very friendly and very helpful as we got a twin room instead of a double. This was fixed as soon as housekeeping started and again super friendly and prompt. How ever the room it self was cold during the night. Bed a was not the must comfy once.
Could be better..we wish that the receiptionist have more knowledge on assisting customer regarding Glasgow activities and transport. Other than that everything better than our London stay..affordable stay but complete..just amenities we need to request
The service was fantastic, great little hotel with easy access into glasgow. The room could do with an upgrade but it doesnt affect your stay in anyway
I did not like the hotel location. Very spoiled location due to broken glass on pavings, people loitering and smoking substances. Reception - ok. My key card did not work on first attempt so had to revisited reception to fix. Room - dated and needs total upgrade - all old stuff. Secondary glazing - replace to modern. Bathroom - full update required. Departure morning - waited 10-15 minutes for lift to come up to the 12th floor - it never did. So resorted to using staircase to 5th floor where lift was coming to and used from there to ground level. The lift is slow so need to be modernised. If all of the above was attended to then I would return.