Second time staying at this hotel. Great location, close to city centre but far enough away so that it’s quiet. Great price and good breakfast. They even catered for gluten free bread. Only downside was the smell of the the bathroom when we arrived. No extractor fans in the bathroom so had to leave the bedroom window open for air which made the room cold. However Would recommend and stay again.
Made to feel so welcome, everything was explained well on checking in staff all lovely! Room was immaculate ,Would definitely stay again in the future!
No bar we left our room at 09.00am came back at 16/00 Hrs and we had to go to reception and ask that our room be made up very poor.
Would not stay again, and it was not cheap at almost £200 for 2 nights
The photos of the house are different from what I saw in person. The hotel has been refurbished from an old house. The windows, room carpet in the shower room and my own room are new. However, I can still feel the wind coming in during the night. The heating is set to work only during certain hours. I even wear my hat when sleeping to keep warm.
I would say the staff keep the environment clean. For the price—£35 for one night—it’s okay. At least it is clean.
Not one of the better Premier Inns I’ve stayed at. Getting very dated and in need a a complete refurb. Situated a bit in the middle of nowhere, neither close to Leeds city centre nor the M1 and A1 . A comfortable and clean room but the choice a places to eat was limited to just the chain restaurant opposite. I booked at a very good price so can’t really complain as such. The usual rates are considerably higher and so not worthwhile
Staffs are friendly and helpful. Beakfast is good, food keeps at good temperature and speedy refill. The room is small for a family, it size is smaller than other Holiday Inn Express but very clean.
We arrived late, ~9pm and our sofa bed was not ready. The staff said our booking was for 2 adults only although we showed him our confirmed email from trip.com was 2A2C. He emphasised this was purely the issue of trip.com but he tried to sort it out for us. The housekeeping has gone home and left no spare bedsheet, pillow, quilt. Finally another man came and grabbed the things from another room or somewhere and prepared the sofabed for us. We appreciated his help.
The experience was great until the electricity when off an hour after I used the oven/microwave in the evening - almost had dinner in the dark with my husband. Luckily, the Guest Service helped me quickly via WhatsApp.
Another missing item was toilet tissue. I was only provided with one roll for 4 days stay. It forced me to purchase tissue with my own money.