"4 giorni/3 nights with my daughter, first breakfast, double room at the latest floor (lift available) spacious, comfortable bed, very wooden and view traves. TV and refrigerator, wi-fi in all rooms, bathroom with shower, water and bidet. Parking reserved for guests and location less than 5 minutes walk from the "triple" seat and the box where you can buy the skipass. Adequate breakfast, really very good cornets and complete choice between the tea and coffee in many of them The high and low travessing can be reached on foot with a short walk if you decide not to move the means."

"It is ok,but the breakfast was so poor..4 star hotel and you cant got a simple ham and eggs The pool you have to pay extra...first time I expirienced it All at all it could be much better,but in Tarvisio it is one of the best Golf course is just 700m away and that gives it most vslue"

"住んでいる場所とすぐに戻る場所、トリスターホテルは私にとって間違いなく2番目のカテゴリーに属しています。私は仕事と友人のために冬を過ごしました;そして今回は私の仲間、これらの地域の自然と美しい風景の偉大な恋人を連れて行きたいです、私は私が中心になることを決心したと言うことができます!❤️ 3つのホテルは、最初から非常に良い感じの温かく、心のこもった環境であるという確実性を再確認しました。スタッフはとても教育的で、利用可能でプロフェッショナルで、所有者は本当の所有者です:礼儀はあなたがいつも速いゲストを感じさせ、決して単に顧客になることはありません。それからキッチンがあります - 本当に素晴らしいです!第一、第二、ピザ:私たちはリビングルーム全体でよく食べて、とても喜んでいます。美しい気と地元の人と一緒に、ここで自分の昼夜を早く過ごす台所は、この建物の管理の情熱、配慮、関心を感じます。そしてこれは秘密かもしれません:トリスターホテルでは、あなたは神に頼っています!私は安全に入らなければならないことを知っています、そして私は私がこの経験を私の仲間と共有することができるので、私は私が選んだと確信しています。家族全員とスタッフ全員がゲストに与えることができるすべてを心から願っています。ありがとう、トリスターホテル、これはさよならではありません、もちろん:すぐにまた会いましょう! ❤️パレルモからジョンとマリアンナ"

"We recently booked two rooms at Hotel Edelhof Tarvisio as part of a bike trip along the Alpe-Adria trail. Unfortunately, due to a mechanical failure with one of our rental bikes, my travel companion and I were stranded in Villach and couldn’t make it to the hotel as planned. The other couple we were traveling with did stay at the hotel, so only one of the two rooms would go unused. Understanding that I hadn’t purchased the booking protection, I made a reasonable request for a partial refund or compromise on the second room. I wasn’t asking for a full refund—just some flexibility given the circumstances that were completely beyond our control. What I received in return was a blunt, almost dismissive response from the hotel, without any consideration or empathy for our situation. When I attempted to negotiate a 50% refund on the unused room, the reply became defensive and even went so far as to threaten involving their legal department. While the hotel may be technically within their rights to deny a refund, I found the lack of basic customer service and understanding to be shocking. At the very least, I would expect some degree of professionalism, but what I got instead was rigid adherence to policy with no willingness to meet halfway. If you’re looking for a place with any sense of reasonable customer care, this hotel might not be the best choice. The cold, unyielding response left a bad taste in my mouth, and I certainly won’t be returning."