Отель расположен очень удачно, рядом остановки, такси, магазины и кафе, номер был 508, чистый, но немного убитый с паутиной на окнах и неприятным запахом, кровать удобная, тепло, горячая вода есть, в наличии кусочек мыла и шампунь. Очень вкусный и сытный завтрак - шведский стол, из горячего - омлет, бесподобный фруктовый салат, йогурты, мюсли, чай-кофе, булочки, сыр, ветчина.
Everything was very good at this hotel, especially considering it is a 3-star property, but it feels like good 4 star hotel. The rooms are quite spacious, and we had a huge king-size bed as well as a double bed. There is daily cleaning service.
Breakfast was generous and freshly served at the table by the owner, including fruit, jam, avocado and chicken sandwiches, omelets, and bread rolls with olives and spreads.
It is a family-run business, and everyone was friendly and helpful throughout our stay. The rooms were quiet, and we slept very well during all three nights.
ゲゲストDoesn’t meet Belmond expectations.
1. Food is average, the same we had in a small village, change a chef, not tasty at all.
2. On a breakfast waiters ALWAYS bring fruits and after 5 min asking if I need them. Why on earth I should eat fruits in 5 min? And why do you need it? Quality and variety of breakfast is not nice — all days we had not fresh blueberries. In my home country I have blueberries from Peru and it’s fresher. How it is possible?
3. Welcome is not in Belmond style: no champagne or good chocolate.
4. One day we asked to clean the room before 12, they did, we came and I was sure we are alone in the room. When I was naked I saw a gardener in our private terrace. He also saw me. How it’s possible he entered our terrace when I was in the room????? With no bell and knocking????
5. Alpacas feeding is also trash: all people from hotel come, you will never get nice pictures like on instagram. Why you don’t make it by appointment? We had a lot of experiences with animals in different countries , this one is the worst.
6. Stuff is not well trained, communication is super artificial.
Place is beautiful, but that’s it. Worst Belmond we have been to. Ask Monasterio Belmond about good experience and top notch service.
KKurzaEverything was very good at this hotel, especially considering it is a 3-star property, but it feels like good 4 star hotel. The rooms are quite spacious, and we had a huge king-size bed as well as a double bed. There is daily cleaning service.
Breakfast was generous and freshly served at the table by the owner, including fruit, jam, avocado and chicken sandwiches, omelets, and bread rolls with olives and spreads.
It is a family-run business, and everyone was friendly and helpful throughout our stay. The rooms were quiet, and we slept very well during all three nights.