Stayed in a king-size double room. Very clean and modern with luxurious bathroom. Food was very good with reasonable choice. Arranged for breakfast in bed on final morning and it arrived on time and very well presented. Pool and spa was excellent and the evening entertainment (singer) was very good on both evenings we stayed. Perfect location and facilities.
**Hotel Review: Crewe Hall Hotel and Spa, Cheshire**
As a solo traveler with my beloved sausage dog, Stanley, I recently had the opportunity to stay at Crewe Hall Hotel and Spa for one night. Here’s my experience:
**Location:**
The location of the hotel is absolutely excellent. Nestled in beautiful grounds, it provides a serene backdrop for relaxation and exploration. The picturesque setting truly enhances the overall experience.
**Arrival and Service:**
Unfortunately, my arrival experience was somewhat disappointing. The service upon check-in felt slow and not particularly welcoming. There was no offer of assistance with my luggage or guidance on where I could take Stanley, which left me feeling a bit lost. I expected a more hospitable reception, especially given the hotel’s reputation.
**Room Quality:**
On a positive note, the room was clean and well-appointed, featuring a lovely spacious bathroom that included a plush robe and complimentary toiletries such as shampoo and soap. I appreciated the mini bar, which had complimentary water, adding a nice touch to my stay.
**Room Service:**
One downside was the room service hours, which ended at 10 PM. I arrived at 8:15 PM and was informed of this limitation, which felt a bit early for a hotel of this caliber. It would have been nice to have more flexible dining options during my stay.
**Dining:**
The hotel itself is stunning, and the grounds are a joy to explore. I had breakfast at the brasserie restaurant, where the attentive staff made a significant difference. The breakfast was wonderful, with a variety of delicious options that set a positive tone for my day.
**Overall Impression:**
While my stay had its ups and downs, the beautiful setting and the quality of the accommodations were highlights. I hope that the service experience can be improved for future guests, as that would truly elevate the stay. I would consider returning, especially for the lovely grounds and excellent breakfast, but I would hope for a more welcoming atmosphere next time.
For a normal size breakfast you had to pay extra, the heating was broken in the spa so it was quite cold. The hotel did look a bit tatty in places. Service was lacking, always had to chase the staff members. Lovely building and good location.
Lovely smart renovations, however, the soap dispenser fell off the wall, and you could see the builders cut corners and hadn’t used the right wall plugs etc
But lovely hotel
Was a fab stay from start to finish. Staff were very warm and welcoming , nothing was too much trouble.
The bar and sitting area by reception is spacious.
Rooms are roomy and very clean. Room are high quality and spa which you use with stay is Amazing.
Was a lovely relaxing break and will definitely be staying again 🤗
ゲゲストI took my wife here for her 60th, amazing staff receptionist charlotte was warm and knowledgable, very kind giving us a token due to birthday.
The infinity pool is amazing warm clean, Shrigley would make much more money if they served drinks while in the pool, but we would still be there now.
The rooms are adiquate they are clean, the shower's are amazing, Dinning for evenning meal again was excellent, the service is 11/10 and I have been in a number of Spa the meal cost were really well priced with excellent food.
Breakfast in the morning self service again pleanty to choose from and again tasty with great choice.
It is a amazing spa with the ability toplay gold or have a number of treatments, and well priced, I will return there
BBeccy’s travels**Hotel Review: Crewe Hall Hotel and Spa, Cheshire**
As a solo traveler with my beloved sausage dog, Stanley, I recently had the opportunity to stay at Crewe Hall Hotel and Spa for one night. Here’s my experience:
**Location:**
The location of the hotel is absolutely excellent. Nestled in beautiful grounds, it provides a serene backdrop for relaxation and exploration. The picturesque setting truly enhances the overall experience.
**Arrival and Service:**
Unfortunately, my arrival experience was somewhat disappointing. The service upon check-in felt slow and not particularly welcoming. There was no offer of assistance with my luggage or guidance on where I could take Stanley, which left me feeling a bit lost. I expected a more hospitable reception, especially given the hotel’s reputation.
**Room Quality:**
On a positive note, the room was clean and well-appointed, featuring a lovely spacious bathroom that included a plush robe and complimentary toiletries such as shampoo and soap. I appreciated the mini bar, which had complimentary water, adding a nice touch to my stay.
**Room Service:**
One downside was the room service hours, which ended at 10 PM. I arrived at 8:15 PM and was informed of this limitation, which felt a bit early for a hotel of this caliber. It would have been nice to have more flexible dining options during my stay.
**Dining:**
The hotel itself is stunning, and the grounds are a joy to explore. I had breakfast at the brasserie restaurant, where the attentive staff made a significant difference. The breakfast was wonderful, with a variety of delicious options that set a positive tone for my day.
**Overall Impression:**
While my stay had its ups and downs, the beautiful setting and the quality of the accommodations were highlights. I hope that the service experience can be improved for future guests, as that would truly elevate the stay. I would consider returning, especially for the lovely grounds and excellent breakfast, but I would hope for a more welcoming atmosphere next time.
ゲゲストReally loved this hotel from the moment we got there. Clean and great vibe ! lovely venue, room and super comfy bed and pillows. Excellent facilities and swimming pool. Great bar and restaurant area. Only thing was little slow to clear the table and to remind the bar staff both nights about bringing the kids menu ice cream. Apart from that, it was fabulous, and definitely will come back 😀
ゲゲストThe hotel is in a great location near to the city centre. Rooms are spacious and beds comfortable, and staff are helpful.
Two points: firstly, the picture of the pool is very misleading as it is very small (not as it appears). Secondly, the ambience of the bar area is spoiled by multiple television screens - which guests cannt get away from. While we were there nobody other than staff was looking at the televisions and more atmosphere would be gained by getting rid of some, if not all of them!