「The staff was helpful and and the location was close to the station. It was near the city centre and there were many restaurants nearby. Check out was easy as you just needed to put the key inside a box. Only one problem was the lacking of hair dryer, which should be supposed to have one in the suite.」
「The hotel was very smart modern and clean. Our room was small but we had booked a standard room. Price was good compared to other hotels locally.
The hotel is right next to the harbour and in the middle of a bustling nightlife. We hadn’t considered this when booking. Although the location was great, the noise from outside could be heard so loudly in our room at night. I actually thought a window was open, but it wasn’t. This went on till the early hours, music, shouting etc, so we found it hard to sleep. The bed was very comfortable though and the room spotlessly clean.
Tea/coffee facilities were provided in our room, an iron and hairdryer were also there. The bathroom had a good shower, towels were provided.
We didn’t dine but I did purchase a drink from the bar. After paying I was told it would be brought over to me. When it was the bartender informed me my card had declined and asked me to pay again. I did, however when I checked my bank later both payments had been paid out. Not very happy about this.
Although a nice looking hotel and great price, due to the noise level at night we wouldn’t stay again. If that wouldn’t bother you the hotel would be a great choice. 」
「Welcome sanctuary after a warm day visiting Bristol. Very pleasantly surprised by this hotel. Room was clean, spacious and had many amenities. The bathroom was also well thought out with a very unusual shower. Felt able to kick back, relax straight away. All the staff were very professional, helpful and courteous.
Wished I’d tried the restaurant, as the breakfast was very good.」
「The apartment itself was good. Spacious, well-decorated and had all that we needed. Location is quite okay too. Customer service could improve as it was quite difficult to contact reception and there were delays in replies.」
ゲゲストWelcoming, sense of luxury, extremely clean and of course a fantastic location - we’ll be back - thank you. Would be great to see a restaurant that reflects the local area - Bristol is young and vibrant - it would be perfect if the restaurant celebrated that rather than a standard restaurant chain.
AAlisonGreat location hotel, friendly staff, good breakfast with plenty of choice. Located opposite cabot circus shopping centre with free parking at nearby multi storey.
We had a ok stay in an accessible room that comprised of a double bed and large sofa bed. Room was a little tatty and in need of renovation. Beds were poor, double had sagging mattresses but wasn't uncomfortable and matress on sofa bed was very thin and not very comfortable according to our 18 year old son. Facilities were very good as in plenty of clean towels, toiletries and bottled water, tea, coffee and biscuits.
I would stay again but if I'm honest I did feel it was value for money.
ゲゲストThe hotel seems recently renovated, with a modern design. The room was quiet, and the location is very convenient, right next to the train station.
However, when I asked the reception for recommendations, they were unable to guide me around the city. I had 6 hours before my train departure and they were not able to suggest any see sights, areas to walk around or a place to have a good lunch.
ゲゲストWe had the loveliest time here the staff were so lovely and friendly. It was about a 30 minute walk into town and if you are travelling into town at rush hour walking is the best way as the traffic was pretty bad.
The room we stayed in was beautiful and clean and tidy and we were blown away by the service from the staff it really was lovely infact I was shocked to find they were part of a group and not independent as it felt the kind of service you would get from an independent. The bar and restaurants were lovely and the building was so beautiful inside and out we had a really lovely stay toiletries were provided and they smelt beautiful. thanks so much we had a lovely time.