投稿日:2024年2月1日
SabsKebabs
Had the best stay here after a very disappointing stay at another property. Luis the property manager was so welcoming and attentive. The property itself is brand new, and tastefully done. Loved the hot tub, loved the towel and linen collection and really appreciated the rain shower.
It was a pleasant stay and highly recommended. We enjoyed coming back to the loft after a day of exploring.
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最低料金(1泊):21,515円
投稿日:2024年5月22日
Verified Member
The staff were all great, especially all the restaurant staff. I especially appreciated the hotel making special arrangements to celebrate my birthday. However, some of the shortfalls included the very slow and inconsistent WIFI at our building (500), the bathroom door couldn’t be kept closed, and the in room jacuzzi never got hot. But on the positive note, the in room AC was very good, the room, bathroom and shower were spacious and had hot water.
P.S. I was underwhelmed by my undercooked tomahawk during dinner.
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最低料金(1泊):52,662円
投稿日:2025年11月30日
ゲスト
My family and I arrived at Casa Del Rio on November 26. We spent 2 nights here. We are a party of 6 and booked three rooms under two separate reservations. My reservation was through Trip.com and confirmed on Nov 19.
This boutique hotel sprawls across a large, beautifully maintained property. The individual cabana-type rooms are spread out across the property. So, when I booked my reservation, I requested that my room be as close as possible to my family’s two rooms. I also messaged the property on WhatsApp and requested that my room be adjacent to, or as close as possible to, my family’s rooms. On Nov 20, I received a message: «If the rooms are the same category, we can try to accommodate you. I replied, «Yes, all three rooms are the same category (a king bed and twin)». I also received an email from the hotel (hotelboutiqueca.4rr68r2bkw630rt@service.trip.com) and sent the same request for our three rooms to be adjacent to each other.
When we arrived, two rooms on the same reservation were adjacent to each other, but my room was far away in a completely different location. I asked for assistance to modify this, and the receptionist told me «not possible ». She asked to see the emails to confirm that I had sent requests, but she did not attempt to assist. She could have asked for assistance by checking with her superior, but she did nothing.
This was poor service. The refusal to make any effort to assist was blatant and hugely disappointing. The evenings were pouring rain, and we hoped to gather as a family, but we didn’t because we were located so far apart.
Aside from this one issue, the boutique hotel is lovely. The rooms are huge and spacious, tastefully decorated with a light color palette, and feature extremely comfortable beds with very nice bedding (making for a fantastic night’s rest after an active hiking day in Fortuna). The rooms had a spacious bathroom with a large walk-in shower, a large-screen television, a good-sized closet, a safe, and an attached balcony. The entire room was immaculately clean.
The entire Boutique Hotel is beautifully maintained and feels very secure (gates and a large wall surround the property). However, I didn’t see a security guard at night. The property needs a little more lighting on its walking paths for those walking to the pool, spa, or restaurant, or meeting family/friends after 6pm (it’s very dark).
The pool was enjoyed by our 13, 17, and 18-year-olds. The other three adults enjoyed massages at the hotel spa (at least I did - Michelle was great. Be sure to request a therapeutic, gentle massage).
The breakfast (included with the room) was absolutely delicious and very filling. We opted for the local-style breakfast (3 options: American, breakfast sandwich, or local). We were served fresh juice & fruit, warm/freshly baked pastries, a delicious main course (eggs, rice and beans, sausage, plantain, etc.), followed by coffee and tea. Everything was scrumptious. The restaurant had a lovely ambiance, was impeccably clean, and offered gracious, kind, and attentive service.
It would be nice if this property included access to a washer and dryer because, in the rainforest, clothing becomes damp… it would be lovely to be able to clean or at least dry some clothing quickly.
Undeniably, this is a relaxing, extremely comfortable, immaculately clean, safe, and beautiful Boutique hotel. It doesn’t have direct access to hot springs (a must-do in Fortuna), but this hotel offers lovely, high-quality accommodations. It’s suitable for families and groups (if/when they accommodate adjacent rooms) and honeymooners.
If you have a special request, then call ahead and speak with someone on the property and confirm before you arrive. With the exception of the first staff member I encountered on the property, every other member of the hotel staff was welcoming, kind, gracious, and very helpful.
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最低料金(1泊):28,687円
投稿日:2025年6月11日
ゲスト
The hotel is great and the staff is even greater.
The overall decoration of the whole premisses is very beautiful and there's a nice garden facing all rooms.
The room was spacious and clean, the bathroom has a good size and the bath space is big. The shower has a good volume of water and the heating works fine.
The room also has a closet, a drying rack for clothes (very helpful with all the hot springs and rain), a small fridge and air conditioning.
There are two pools and they are well cleaned.
But the staff is the real highlight of the hotel. Everyone is super friendly, polite and helpful. They cook an amazing breakfast and can also help finding the best tours.
I couldn't have asked for a better stay at La Fortuna.
Highly recommended.
Thanks everyone for the great stay, keep up the good work!
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最低料金(1泊):11,742円
投稿日:2025年7月4日
ゲスト
We had a wonderful experience with Casa Luna! The hotel property is beautiful with an amazing garden. Room was clean and well maintained. Breakfast was delicious!
The hotel staff are very nice and ready to help. One night we were walking in the garden, we ran into a hotel security, Dimas (hope I got the name right). We asked about animals. Dimas right away gave us a tour and showed us so many animals! We saw sloth, snake, frogs (including the green one), alligator, fresh water crab...all in the hotel garden!!! The garden is a paradise. Inside the hotel property, all we could hear was the sounds of insects, frogs, birds...
We are so happy that we stayed at Casa Luna!
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最低料金(1泊):17,414円
投稿日:2024年6月4日
Judy
Location is great. Bed is comfortable and the room with A/C is so great. Netflix hotel account included was surprisingly unexpected as well. The vibe of the Selina La Fortuna is what I expected from reading reviews and the pictures.
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最低料金(1泊):2,016円
投稿日:2026年1月9日
Annettekiss
ホテルの美しい景色は湖や火山のようなもので、バルコニーには夕日を眺める席があり、初日は空がカラフルでとても美しいです。
ホテルには、湖の景色を望む無制限のプールがあり、ホットバスがあり、より多くの景色を楽しむことができます。
ホテルのレストランでは、湖のパノラマビューも提供できます。朝食は3種類あります:地元、アメリカン、フルーツ。初日は夕食に行きましたが、値段が高くなりました。翌日、ラフォルトゥナのレストランの値段を見に行きましたが、さらに不快なのは、ここの値段も同じ高さでした。私はシーフードスープが大好きですが、ステーキが好きではありません。
Respepshenは、地域のアクティビティを選択するのを助け、近くのスカイパークでのアクティビティの予約にも役立ちます。 Zipline–をお見逃しなく。おそらくこの地域で試してみるのが最善です。
部屋には冷蔵庫がなく、インターネット–接続が途切れています。
ホテルは素晴らしいです。価格がこのタイプで最も有利であるため、私はそれを強くお勧めします。そして、まだここで鳥を歌っています、交通はありません。
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最低料金(1泊):12,046円
投稿日:2026年7月3日
ゲスト
Such a great hotel. About an 8 minute walk into the central town. The breakfast was delicious with 4 different options to chose from freshly cooked. Room was small but very clean and comfortable with a decent bathroom. Would definitely recommend this hotel as a clean, cute affordable option!
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最低料金(1泊):7,054円
投稿日:2026年4月9日
Samira Densi
写真に示されているような部屋を予約したと思いますが、代わりに最悪の部屋を与えられます。彼らは誤解を招く写真を使用し、あなたがそれを質問するとき、彼らはあなたがアップグレードする必要があるとあなたに言う。
手間を避けるために、私はもともと予約したと思っていた部屋を手に入れるために追加料金を支払うことになりました。特にこれが私の最初の停留所であり、悪いメモで旅行を始めたくなかったので。
Trip.comに連絡した後、彼らは私に補償しました。
エレベーターも援助もありませんので、階段を上り下りするときは荷物を運ぶ必要があります。
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最低料金(1泊):2,437円
投稿日:2023年1月26日
ゲスト
すべてが平均的です。私が泊まった4人部屋はマットレスがあまり快適ではありませんでした。 1泊か2泊は許容できます。サービスは平均的です。施設は平均的です。悪くも悪くもないとも言えます。
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最低料金(1泊):4,851円