バーミンガムの人気4つ星ホテル

The property is conveniently located approximately a five-minute uphill walk from the train station. The room is a well-appointed, self-contained apartment featuring a kitchen and a comfortable living area. There is no on-site reception; however, a staff member is available in the office on Sundays to assist with key collection. A deposit is required upon arrival, which was promptly refunded immediately after check-out

I stayed in a top floor deluxe suit and absolutely loved my stay at the AC Hotel in Birmingham. The room was beautifully designed—stylish, modern, and super comfortable. The staff were incredibly helpful and accommodating from start to finish. The drinks were surprisingly great value, and the location overlooking the water made for a stunning view. I’ll definitely be back! My photo doesn't do it near enough justice

なんて素晴らしいホテルでしょう！ グランド ニュー ストリート駅の裏口の真向かいにあり、階段やエレベーターを上ると小さなアーケードのお店（ネイルサロンやヘアサロン、高級時計）とホテルの入り口があります。 チェックイン ロビーは特に印象的なものではありませんが、建物全体と装飾は天井が高く、大きな階段と大理石の表面があり、少し時代遅れの雰囲気ではありますが、それでも私たちにとってはずっと好ましいです。 部屋はとても広く、エレミスの石鹸付きウォーク シャワーと独立型バスタブを備えたバスルームは、私たちが今まで泊まった中で一番広かったです。 ホテルのバー、レストラン、朝食エリアは 1 階にあり、ニュー ストリートの歩行者専用ショッピング ストリートを見渡せます。スタッフはとても親切です。 客室 ✖️ ビデ/トイレシャワー ☑️ パワフルシャワー ✖️ 独立したコンディショナー ✖️ 化粧キット ☑️ スリッパ ☑️ バスローブ ☑️ ダブル枕 ☑️ ケトル ✖️ バルコニー/テラス ✖️ スマートテレビ ホテル ✖️ 設備の整った受付エリア ☑️ プロフェッショナルなスタッフ ✖️ 美しい公共エリア ☑️ 近隣の素晴らしいレストラン ✖️ 屋外の保護された座席

It's a nice hotel but you have to remember that a lot of people book this hotel as a wedding venue. We stayed from Friday to Sunday and the first night was awful. There was a wedding going on and the music was so loud and didn't stop until 12.15am and then it took another half an hour for the very noisy, drunk guest to leave. On Saturday there was another wedding but this time the type of people were different and so there was no loud music and I hardly heard the people leaving. My room was a family room in the coach house. Sunday morning some builders started work in the coach house at 8 am which I was not happy about so I told them and they stopped. Another thing was the lift not working so my elderly Mum found it really hard walking up to the second floor. However, the hotel was able to give us a ground floor room which wasn't a family room but we managed to squeeze in a single bed. The staff were great and the breakfast was decent.

Genting Hotel is a highly rated hotel known for its excellent location, modern rooms, and direct access to Resorts World, the NEC, and Birmingham Airport. Guests generally praise the cleanliness, facilities, and friendly staff, although some feel the room rates and extra charges are expensive. Overall, it is a comfortable and convenient choice for both business and leisure travelers.

ホテルはとても便利ですが、周辺が少し汚いので満点はつけられません。 部屋は広くて清潔で許容範囲内です。 エアコンは約 2 時間ごとに自動的に停止し、温度が 19 度に調整され、風速が最大になったときにのみ再起動する必要があります。エアコンの騒音は非常に大きいですが、私は感じられません。実際には外は暑くありませんが、窓を開けているととても暑くなります。二晩よく眠れませんでした。 登録せずにボトル入り飲料水の代金を支払わなければならないという発想は斬新すぎて、私には完全に理解できません。 フロントデスクに物資を受け取るように頼んだところ、結局一晩中何もされませんでした。 少し遅れて11時頃に部屋を出て、16時頃に部屋に戻りましたが、まだ片付いていない様子だったのでフロントに聞いてみると、それだけだとの返事でした。午前中に片付けた。 全体的に、ホテルの場所と部屋は良いですが、エアコンの問題は深刻で、サービスはあまり協力的ではありません。必要がなければ二度と注文しません。

2024年7月にステイシティ バーミンガムに3泊しました。trip.comでチェックインする前に宿泊料金を全額支払っていました。しかし、チェックアウトしてバーミンガムを離れた後、3泊分の料金がクレジットカードに再度請求されました。ホテルにメールを送って状況を説明したのに、今まで返事がありません。チェックアウト日から12日経っていました。ホテルの経営と顧客サービスにとても失望しています。顧客の懸念を無視することは受け入れられません。このような二重請求の経験がなければ、ホテルの評価に満点を付けたいと思います。アパートホテルの部屋、衛生状態、アメニティは本当に気に入っています。

Lovely place to stay, the owner was very responsive which is great and accommodated a late check out which I totally appreciate! I was originally given the wrong room but once Informed the owner he amended this and apologised. The original room I wanted actually had a broken door panel which he explained but it didn’t bother me to be honest. Loved the bath and the projector - a few things unfortunately that need to be looked into, the bathroom flooded during my shower with the water migrating to the right side which then needed me to physically use whatever I could to get the water towards the shower drain. The bath, when you’re running it the attached shower continuously also drops water again which I had to get whatever I could to soak up. There is no shampoo or conditioner in the shower, bath salts would be a lovely touch considering I feel the bath is a real selling point to the room. The cutlery was dirty but it’s ok because I wash anything before I use it. In the morning workmen whithin the apartment were making the MOST noise, literally in the little terrace just under the apartments windows however the apartment does have supply pair of earbuds which I soon realised was needed. Either way I will stay again for sure but yeah needs some tweaks which I’m highlighting as constructive feedback. Thanks Gurmukh

I stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.

The location of the hotel is great. Walking distance to Bullring and most shops and restaurants. But the carpark is a bit of a walk through a not so nice area. Plus the closer car park is not 24 hours. So one night after a dinner that finished late, I missed the closing time of the car park and had to park at the car park that is further away. For cleanliness, the room is generally clean. But the bath towels were not clean. Out of the 6 nights I stayed there, 3 nights I had to ask for replacement towels because the new towels put in my room has various stains on them.