バーミンガムの人気4つ星ホテル

場所と設備が良かった。スタッフはとてもフレンドリーで、特にプラジョット

すべてにとても便利!  予想よりも早いチェックインがありました。ブリンドリーの場所で友達に会い、友達と週末を楽しんだ。朝食は素晴らしく、バラエティに富んでいて、フレンドリーなスタッフとすべてのダイエットのオプションがありました。  駐車場は場所を考えると非常に近く、比較的良い値でした。 ベッドはとても快適で、バスルームはホワイトカンパニーの商品でよく装飾されています。  隣人の騒音がないので、全体として本当に良い選択です。

Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa. However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience. There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance. Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared.

The hotel was soo good and clean specially good option for students because you can freely sit there and study outside of the room downstairs and the outside was soo good too shops were so close like 1000/1000

ホテルはとても便利ですが、周辺が少し汚いので満点はつけられません。 部屋は広くて清潔で許容範囲内です。 エアコンは約 2 時間ごとに自動的に停止し、温度が 19 度に調整され、風速が最大になったときにのみ再起動する必要があります。エアコンの騒音は非常に大きいですが、私は感じられません。実際には外は暑くありませんが、窓を開けているととても暑くなります。二晩よく眠れませんでした。 登録せずにボトル入り飲料水の代金を支払わなければならないという発想は斬新すぎて、私には完全に理解できません。 フロントデスクに物資を受け取るように頼んだところ、結局一晩中何もされませんでした。 少し遅れて11時頃に部屋を出て、16時頃に部屋に戻りましたが、まだ片付いていない様子だったのでフロントに聞いてみると、それだけだとの返事でした。午前中に片付けた。 全体的に、ホテルの場所と部屋は良いですが、エアコンの問題は深刻で、サービスはあまり協力的ではありません。必要がなければ二度と注文しません。

The location was great, but unfortunately, the hotel room was not. There was no air conditioning, and the room was quite hot, especially during the summer. The front desk explained that the hotel uses a natural air-cooling system, but unfortunately, it did not help much. The toilet was also separated from the actual shower room by a different door, which was somewhat inconvenient. Lastly, one of the staff members in charge of the breakfast area (Male wearing a suit that checks the breakfast list) was rude and very unwelcoming to guests. This experience made us think twice about whether we would want to come back again. Overall, while the location was great, there are several areas where the hotel could improve, particularly the room temperature and the customer service.

2024年7月にステイシティ バーミンガムに3泊しました。trip.comでチェックインする前に宿泊料金を全額支払っていました。しかし、チェックアウトしてバーミンガムを離れた後、3泊分の料金がクレジットカードに再度請求されました。ホテルにメールを送って状況を説明したのに、今まで返事がありません。チェックアウト日から12日経っていました。ホテルの経営と顧客サービスにとても失望しています。顧客の懸念を無視することは受け入れられません。このような二重請求の経験がなければ、ホテルの評価に満点を付けたいと思います。アパートホテルの部屋、衛生状態、アメニティは本当に気に入っています。

Lovely place to stay, the owner was very responsive which is great and accommodated a late check out which I totally appreciate! I was originally given the wrong room but once Informed the owner he amended this and apologised. The original room I wanted actually had a broken door panel which he explained but it didn’t bother me to be honest. Loved the bath and the projector - a few things unfortunately that need to be looked into, the bathroom flooded during my shower with the water migrating to the right side which then needed me to physically use whatever I could to get the water towards the shower drain. The bath, when you’re running it the attached shower continuously also drops water again which I had to get whatever I could to soak up. There is no shampoo or conditioner in the shower, bath salts would be a lovely touch considering I feel the bath is a real selling point to the room. The cutlery was dirty but it’s ok because I wash anything before I use it. In the morning workmen whithin the apartment were making the MOST noise, literally in the little terrace just under the apartments windows however the apartment does have supply pair of earbuds which I soon realised was needed. Either way I will stay again for sure but yeah needs some tweaks which I’m highlighting as constructive feedback. Thanks Gurmukh

I stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.

The location of the hotel is great. Walking distance to Bullring and most shops and restaurants. But the carpark is a bit of a walk through a not so nice area. Plus the closer car park is not 24 hours. So one night after a dinner that finished late, I missed the closing time of the car park and had to park at the car park that is further away. For cleanliness, the room is generally clean. But the bath towels were not clean. Out of the 6 nights I stayed there, 3 nights I had to ask for replacement towels because the new towels put in my room has various stains on them.