「Second time booking here and it's a good improvement from our last stay. Some of the morning waitresses are now smiling and greeting us back. Some still don't but this is an improvement from my last review.
The check in was smooth but the kids didn't get a coloring book this time 😆 Maybe it was only for first-timers. We got cleaner and better rooms this time probably due to the renovation.
The waterpark is still great and clean. We definitely recommend this hotel to families with children and even to peoplw who enjoy swimming, lounging, and saunas.
The location is great because it's a hop away from a tram station. Definitely recommend!」
The spa was fantastic, everyone enjoyed it. We were leaving early in the morning to catch a ferry to Helsinki so when we checked in we said we didn't need breakfast. The lady insisted that they will give us packed breakfast in the evening, nice touch.
Friendly staff, room already prepared for family stay, nice location, great breakfast, not too overcrowded.
Room is not cleaned without notice to front desk. Rooms are overheated, it’s too hot even when heating is off and window open.