Few niggles but fantastic stay overall especially the Spa service! Didn’t order food or try the restaurant so can’t comment on that.
Toilet facilities fully equipped with essentials you might be missing, like toiletries for women, dry shampoo and deodorant. I’ve never seen this at any other hotel I’ve stayed in, so it’s a nice touch!
Close to the station which is a bonus, a little walk to the city centre with plenty of places to eat.
The accommodations were excellent, and the provided amenities were satisfactory. Considering the price point, the value exceeded our expectations. Overall, the experience was highly positive.
Great location, 30 minutes walking to St Mary Stadium. Parking available at the hotel or big mall which is really close. Plenty of Food and supermarket around. Window can be open as well which is a plus
Location of the hotel is great! It's inside Gunwharf Quays outlet which makes dining and shopping pretty convenient. Quite unfortunate that air-conditioning was not working during my stay, which makes the room stifling. Got 10% off for most of the restaurants and shops inside the outlet as a holiday inn guest.
I enjoyed my stay there and they've been few staff which were really helpful as I was on crushes. There was a time a fell in the bathroom and the paramedics told them the situation but nobody bothered atleast twice in a week to ask me if I'm OK.Talking about the food I had to order food throughout using uber because I couldn't walk far because of my fractured ankle. Sometimes they took time to change my linen.
Standard room in the town centre, close to high street and bus/train station so very easy to get to. Located in a pub but was very quiet, has a beer garden and space for parking if needed. Spacious room for one person and has everything you need including a kettle, tv, wardrobe with plenty of storage, towels etc. Receptionists were kind and helpful, breakfast is available for extra but I didn't get it so cannot review.
Nice hotel. Rooms were nice however there were black hairs all over the floor in the bathroom. Good location, not to far from Winchester city centre. Disappointing that a 4* hotel charges for parking through. Didn’t even think to check this as free parking is pretty standard but they wanted £10 at check in. Disappointing
Very friendly staff, nice hotel well decorated and great value.
VIn a small town, south of Guildford , might be nicer in the summer, only visited in January. Dog friendly!
ゲゲストI would like to raise a concern regarding my stay. On arrival, the room was not ready and was messy, which was disappointing after a long journey.
Additionally, the bed is not very comfortable. However, I would like to mention that the location is convenient and close to my workplace, which I do appreciate.
I hope this can be looked into and improved. Thank you for your attention.
MMd ShahbazThe lobby was lovely and beautiful. The room and washroom was small in comparison to money paid. Though app mentioned that spa had extra charge but even sauna was chargeable which was not mentioned in the app.
BBobstarrLovely staff and great hotel location for anyone that’s a bit more car centric.
Despite not using the on site facilities as much, the staff were lovely, friendly & helpful at any hour.
The room was spotlessly clean, and had decent basic amenities, but the room I stayed in was starting to look a little tired.
Decent value for money however, especially for the time of the year & a weekend.
SsilvirgVery friendly staff, nice hotel well decorated and great value.
VIn a small town, south of Guildford , might be nicer in the summer, only visited in January. Dog friendly!
ゲゲストBreakfast at the weekend doesn't start until 8.00am. We were playing a Pickleball Tournament on their Acrylic tennis courts and needed to digest our food before running around! The hot items weren't all out which was irritating. Bacon, sausages and eggs were missing. As soon as the eggs arrived they were gone because everyone was queuing. If it says breakfast starts at 8.00, then it should all be available on time! Pools are great, (one specifically for children and one for adults. Sporting facility was excellent. Free parking for hotel guests.
Bedroom was very clean and had everything one needed. No air con, but fan in cupboard. Magnifying mirror, iron & board, hairdryer.
I had to stay at the hotel to continue playing my tournament, but wanted to have a last swim to ease my muscles before driving home in a terrible heatwave. They said check out had been at 11.00am and I would have to pay £10! I thought that was rather steep so declined. There was hardly anyone in the pool and a small kind gesture after paying for 2 nights would have lifted my spirits and given a better impression. The pool was also only open from 8.00am. Far too late if people want a swim before breakfast.
Dogs seem to be allowed at the hotel in the bedrooms. 4 yapping dogs in one room is a bit much. Awful for the cleaners and I put the TV on to mask the noise!
Drinks and food quite expensive. Great Indian in the village!
It was great though being able to stay at the actual venue for the tournament. Cheaper through Trip com than the Tournament offer rate!