イギリスウェスト･ミッドランズで、プールのあるホテル

I stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.

Decent sized room. Reasonably clean. Has an indoor swimming pool, which is really nice. Location is not near the city center. Overall, a good stay.

Perfect place for a good rest away from the noise. Staff were very professional and helpful.

ホテルは便利な場所にあり（ロンドンからバーミンガムへの途中）、スタッフは皆とてもフレンドリーで親切でした。部屋は清潔で、ベッドは快適でした。朝食もとてもおいしかったです。唯一の不満は、到着時にダブルツリーの温かいクッキーがなかったことですが、チェックインは真夜中過ぎでした！また必ず泊まりたいです。

Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa. However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience. There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance. Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared.

We watched a Liverpool match while eating dinner. Brilliant! Breakfast was amaizing. The kids enjoyed the golf 💯

The hotel was soo good and clean specially good option for students because you can freely sit there and study outside of the room downstairs and the outside was soo good too shops were so close like 1000/1000

Genting Hotel is a highly rated hotel known for its excellent location, modern rooms, and direct access to Resorts World, the NEC, and Birmingham Airport. Guests generally praise the cleanliness, facilities, and friendly staff, although some feel the room rates and extra charges are expensive. Overall, it is a comfortable and convenient choice for both business and leisure travelers.

私と12歳の娘は3月30日月曜日に44号室を与えられましたが、レストランのすぐ上にあることに気づかなかった。私たちの部屋のテレビの上から非常に大声で聞こえるエドシーランの音楽を尋ねるためにレセプションに電話した後でも、彼らはそれを少し下げましたが、私たちは夜11時まで音楽を一晩中聞き、6時に再び目が覚めました:朝食ピアノ音楽による午前45時。部屋にはゼロまたは最小の防音があるようで、非常に貧弱な夜の睡眠と無意味な滞在が起こりました。提供された施設と朝食のオプションも、子供向けの小さなシリアルボックスだけで家族にはあまり友好的ではありませんでした。メニューにパンケーキやワッフルを追加することは、朝食のトッピングの範囲を称賛する良い追加になります。

Pool and changing rooms were a little bit ‘tired’ looking. Rusty lockers. Tiles in the pool slippery and a bit dirty. Staff at pool was lovely and friendly. Very helpful and welcoming.  Breakfast and bar food were delicious. Breakfast staff very helpful, polite and attentive. We loved the air conditioning in the room. Thank you for a lovely stay.