Hotel is situated within the university grounds complex - unbeknown to us it was graduation week so they were hundreds of students and their parents celebrating their achievements it was a wonderful site to see.
The hotel was a stone throw away from the city centre so there were lots of things to see do and eat.
A fantastic choice
Overall experience was good, I have been a few times but the room we was in wasn’t the best the WiFi was weak so we had to connect to our phone data and the shower curtains were dirty definitely needed replacing.
My room was clean; the bed firm and the shower hot/powerful. The breakfast was nice, but my experience was elevated by the hardworking and perpetually smiling female staff member who dealt professionally with demanding patrons.
Reasonable room rates, room clean , water hot in bath/shower-food was extremely tasty, and excellent value for money for both evening meal and breakfast.
Weather was hot and only improvement would have been to keep complimentary water/juice in foyer topped up as no cool water or drinks available in room.
The hotel was quite tatty . The room had mold and a broken window . The bathroom had hairs . Otherwise it was clean and fine . Use the main car park as my car plus others who parks in the side car park was broken in to . My back windscreen was smashed in to and shattered . The manager at the time dealt with my car every well though .
I’ve been in this hotel for like 4-5 times, i would recommend, It’s quiet, comfy, the rooms are clean…however there’s been times where i asked to change rooms since the heating wasn’t working and cause one room had a slight broken window and this was during January…would’ve froze to death. There’s rooms with a large bed.. and other rooms have like the standard double size bed. I give this like 4/5.
Excellent hotel facilities and friendly staff.
Downside was uncomfortable bed settee for our 12 year old son, hard pillows, windows you couldn’t open fully and automated check in system.
On arrival we were asked to pay £10 for parking which seems odd. I could understand if you weren’t a guest, but if you’re staying I don’t understand why you have to pay.
Reception was easy and hassle free.
Room was as expected. Clean and comfortable. Had to ask for extra teabags, milk sugar as only a couple in the room.
Slept well. No noise.
Breakfast was excellent Lots of choice and not greasy.
とても良い
137件の口コミ
8.9/10
1泊あたり
10,349円
より
空室を検索
ウェスト・ミッドランズのプールのあるホテルをすべて表示
ウェスト・ミッドランズ ホテルの宿泊者口コミ・レビュー
全て表示
7.5/10
CConnieStopped here to get some sleep after flying into Birmingham airport. So glad we did. We were able to check ourselves in and was simple.
ゲゲストHotel is not in a bad location for trips out…
But the hotel needs a lot of improvements! The breakfast buffet you are left waiting for them to replenish food items , you have to keep asking staff where are the cups for tea as none replaced there was queues because of the location of the toaster, be careful if you ask for water to be replaced in room as I was charged but then got a refund after complaining..the executive room was good but I know the standard rooms are not great. The staff were good but there needs better organisation. The pool area dated and no set time they seem to pick and choose open close times. We had quite a few issues not all mentioned here which we told reception about we was not happy and noticed other customers complaining.. we would not stay again and certainly not 4 star 3 at most .. can’t comment on spa treatments as did not use but looking at the spa I’m sure there are better ones around. Golf course 9 hole in good condition but outside hotel area need tidying up bit scruffy.
ゲゲストMy room was clean; the bed firm and the shower hot/powerful. The breakfast was nice, but my experience was elevated by the hardworking and perpetually smiling female staff member who dealt professionally with demanding patrons.
BBumblebee06Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa.
However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience.
There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance.
Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared.
ゲゲストNice hotel. Booked the superior king room. Nice room with some issues.
The ceiling is quite low in the bathroom so when you’re standing in the bathtub, my head was quite close to the ceiling. I’m around 6 ft 2. The shower itself is quite good. There was a crack on the wall in the shower which needs to be fixed. Maybe installing a walk in shower would be better.
The room was otherwise clean and spacious.
They use two beds and stick it together to make one king size bed. Uncomfortable when sleeping as the beds tended to separate slightly when sleeping so you’re slightly sinking in the middle. They should have made this clearer. It would be much better if they have a proper king size bed.
The view was really nice from the room. Breakfast was extra and it was very good. It’s a buffet style breakfast.
Staff were friendly and accommodating.
Although I did t use it, the spa facilities were included in the price which is nice.
Lots of parking available and safe. The hotel close the gates at midnight but you can press the buzzer and they’ll let you in.
The hotel itself is a listed building so no lifts, but you can probably ask for help if with bags.
Hotel itself is beautiful. Would I visit again? Yes
DDannySouthThe room and bathroom was really smartly styled to a high standard and very clean. Check in was late so did it one the express check in which was easy.. the only two things were that there was a lot of loud doors closing all night with guests coming and going for flights.. and other than the shuttle bus it is quite a trek to actually get to the airport
ゲゲストReasonable room rates, room clean , water hot in bath/shower-food was extremely tasty, and excellent value for money for both evening meal and breakfast.
Weather was hot and only improvement would have been to keep complimentary water/juice in foyer topped up as no cool water or drinks available in room.
匿匿名ユーザーOverall experience was good, I have been a few times but the room we was in wasn’t the best the WiFi was weak so we had to connect to our phone data and the shower curtains were dirty definitely needed replacing.
ゲゲストOn arrival we were asked to pay £10 for parking which seems odd. I could understand if you weren’t a guest, but if you’re staying I don’t understand why you have to pay.
Reception was easy and hassle free.
Room was as expected. Clean and comfortable. Had to ask for extra teabags, milk sugar as only a couple in the room.
Slept well. No noise.
Breakfast was excellent Lots of choice and not greasy.