「The location is convenient for getting around. Service is average, with no special treatment even for guests staying multiple days.
When I requested to change rooms, it was rejected as I was extending my stay day by day, and the front desk said I could only change if I switched room type. They told me I could ask the cleaner to come, but they mainly collect rubbish, and the floor after mopping was even worse than before.
Amenities are acceptable. Breakfast is basic and almost the same every day — only one main dish changes. After a few days, I honestly got tired of it. I also didn’t like that someone entered my room without permission, even though I clearly told the front desk not to allow it.」
「Loved everything about our stay!
It might be quite a distance from the city if you don’t drive a car, but if you do, it’s only less than a 10-min drive.
Service was definitely top-notch; from the main entrance to the front desk, including the staff at the Zest restaurant.
Breakfast spread was very good and tasty especially the fresh fruit juices!
Definitely recommended and will stay here again 😊」
「Value of money is becoming a more important a topic in hotel reviews daily by day. It even has a star rating on many hotel platforms.
I see it as a great overview to know if people staying at that hotel felt that their money was well spent or not. It can tell you whether the hotel is too expensive for its service or it is just right!」
「The unit where we stayed is clean, have a breathtaking full view of the sea. Miss Nisa is very helpful to inform me the unit that we supposed to stay according to my booking have problem with their air-conditioning. So she change it to another unit. We really enjoy staying at Bay Resort. We can brisk walk and sight seeing. There's a lot of Chinese restaurants nearby too. Its a great experience to us as this is our first time coming and staying in Miri. This place is recommended to travellers with families who loved beaches and love to listen to the sound of the waves.」
DDex LohFriendly staffs & allow early check in provided room available that day. Room a bit small & in my opinion, sofa & coffee table not necessary so that got place to put big luggage. Love the bathroom tiles colours but wardrobe inside the bathroom seem inappropriate. Anyway comfort & nice stay at this hotel.
JJuanThe room is clean and nice but toilet has some smell. I think the drainage got problem.
The water heater is not so friendly use, hard to adjust to get hot and warm water. But the water splash rate is superb nice if can easy adjust the temperature, it'll be perfection.
The location is not so good. if go outside come back have to make a very big U-turn. But can be accept after all it is a resort hotel for golfer.
I stay at ground floor Room G10 but the side behind exit is a problems. anyone can open and access in without any room keys. Security wise should be concerned.
The room main door below have a big gap, off the light also can see bright light come in. So even you off the line if someone passing by csan see shadow movement.
Good luck and thanks.
ゲゲストit was my more than 3x stays at Meritz and it was completely incredible , not just about the connecting door to the mall , also about the safety.
im highly recommended to stay here if you’re lazy to go anywhere cause the mall just beside u 😆. not even 10 step u took from the hotel to reach the mall.And for the services , everything was good till i order for room service , i dont know why the lady that answer my phone didn’t talk in appropriate tone.i hope they fix how they should be communicate to the guest.