With a stay at Wanda Vista Istanbul in Istanbul (Bağcılar), you'll be a 5-minute drive from Mall of Istanbul and 9 minutes from CNR Expo Center. This 5-star hotel is 11.5 mi (18.5 km) from Grand Bazaar and 11.7 mi (18.8 km) from Egyptian Bazaar.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and a television in a common area.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Stay in one of 127 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets.
My stay at The Divan Istanbul left me with mixed feelings. While the hotel markets itself as a five-star establishment, my experience suggested it might be better aligned with four-star standards. The service, which is a critical aspect of any top-tier hotel experience, unfortunately fell short of expectations.
Upon arrival, I encountered a passive-aggressive attitude from the reception staff that was off-putting. Instead of the warm welcome one would expect, the receptionists seemed more interested in talking over guests than engaging with them. This tone created an uncomfortable atmosphere that lingered throughout my stay. Additionally, the staff's grasp of English varied significantly, leading to frequent misunderstandings when addressing simple requests. This lack of clear communication is not what one hopes for at a hotel that purports to offer five-star service.
These service issues overshadowed any of the hotel’s potential strengths. A true five-star experience is defined by top-notch service that complements the hotel's physical attributes, and in this case, it was lacking. While the hotel may offer nice amenities and a polished appearance, without exceptional service to match, it cannot truly claim to be a five-star venue.
In conclusion, while The Divan Istanbul has the framework of a high-end hotel, its service shortcomings prevent it from fully realizing that potential. For those looking for a reliable four-star experience in Istanbul, it may fit the bill, but if exemplary service is a priority for your stay, it may be wise to consider other options.
Location close to taksim square metro, around 5 minutes walk but its on a narrow street. Room facing the street might be quite noisy even until late night.
Check in was quick and efficient. Staffs are nice
Room was small but clean. You got everything you need.
Overall it was a good stay and a good base in istanbul.
Стильный отель и номер, очень интересное оформление номера, хочется разглядывать детали. Но номер по факту без окна, так как оно выходит в стену, и затонировано, дневного света нет. Интересное решение для душа/туалета в стандартном номере - стеклянный куб, не прозрачный, но слышимость максимальная )). Заботливо продумана автоматическая подсветка, чтобы не врезаться в него, когда встаешь ночью. Завтрак не брали. Есть лифт. Вода, чай, чайник в номере, удобно. Тихое место Рядом с Истикляль.
ゲゲストPrice for the accommodation was good.
Close to the metro station.
The meeting was friendly.
When we had found in our kitchen no forks we ordered but the waiting time to fix the problem was too long.
Additionally, there were no spoons, no wine opener, no hair dryer
The room climate was a little cold.
In the room you can hear noise coming from the street even though we were living on the 27 floor.
Internet connection was unstable.
A bed in the bedroom was 1,4m but on Trip.com was stated that it’s 1,8m
No TV set in the bedroom
Because of the bed size we wanted to move to another room on the day however all the rooms we checked had smoke smell so we decided to stay at the room.
Swimming pool facilities not good. Need to be renovated.
The view from the hotel room was nice.
ゲゲストFiyat performans olarak çok iyiydi. Oda ve çarşaf temiliği ***et güzeldi ve yeterli depolama alanı mevcuttu. Çalışanlar güler yüzlü ve yardımseverlerdi. Tavsiye ederim.