「Although we put the Do Not Disturb placard on our door our room was entered and our luggage was rifled through. We were fortunate that we carried nothing valuable and nothing was taken. Otherwise I the hotel was adequate and our purpose was served .」
ゲゲストAll staff were excellent always very helpful, facilities need refreshing hotel needs sprucing up, gym equipment tired and ripped Pool small.
Chairs in the bar area either dirty or broken, very busy hotel trying to be too many things to too many people. Tried to book Spa on Saturday or Sunday both full.
Breakfast basic to say the least.
It was a shame, as once again the staff made our stay.
ゲゲストThis hotel was fabulous, definitely recommend the stay.
Staff are friendly, rooms kept clean, lots of things to do if you do not want to travel outside the hotel.
Would 100% recommend this hotel for anyone who is looking for the perfect break.
ゲゲストEverything is good , but the shame is the hotel not providing any slippers for the customers. Other than that everything is perfect location, entertainment. Cinema and bowling within walking distance.
SStephen the Solo guyGreat location for Nec. rooms slightly dated but it was only one night. spa equally dated but fir tge price I paid no complaints. I would stay again.
ゲゲストHotel looks very posh. Unfortunately thats where it stops. The family room was large but lacked character.
The gym facilities was extra charge
Breakfast was OK. But plates and bowls were filthy
We travel to Midlandsa lot. We wont be staying here again.
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NNoel Julie SimmonsAlthough we put the Do Not Disturb placard on our door our room was entered and our luggage was rifled through. We were fortunate that we carried nothing valuable and nothing was taken. Otherwise I the hotel was adequate and our purpose was served .
MMeg6366Really lovely stay at the Malmaison for a few days. The location is excellent for a Birmingham trip, great cafes, restaurants and local sites all in walking distance. Birmingham New Street station is a very short walk. We used the car park for one day when we hired a car, if you prebook it with the hotel discount it’s £20 for 24 hours. I can highly recommend Digbeth for some quirky places to eat, the jewellery quarter is lovely for a walk around too.