イギリスウェスト･ミッドランズで、スパのあるホテル

I stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.

ホテルは便利な場所にあり（ロンドンからバーミンガムへの途中）、スタッフは皆とてもフレンドリーで親切でした。部屋は清潔で、ベッドは快適でした。朝食もとてもおいしかったです。唯一の不満は、到着時にダブルツリーの温かいクッキーがなかったことですが、チェックインは真夜中過ぎでした！また必ず泊まりたいです。

Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa. However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience. There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance. Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared.

Genting Hotel is a highly rated hotel known for its excellent location, modern rooms, and direct access to Resorts World, the NEC, and Birmingham Airport. Guests generally praise the cleanliness, facilities, and friendly staff, although some feel the room rates and extra charges are expensive. Overall, it is a comfortable and convenient choice for both business and leisure travelers.

This hotel has seen better days unfortunately.. Maybe it was once a main hotel chain but the current owners are struggling to keep on top of issues. .The first room offered to me had a mouldy damp smell. The second option was better . But overall I couldn't recommend a stay here.

We were allocated room on ground floor, unfortunately the bathroom is only bathtub. There is no shower at all. The staff did not know about this when we report it. Internet is fast. The bed is okay. The room is smell like someone had a smoking before and not treated properly.

The hotel is lovely and clean and the staff were very helpful. Our room was spacious and the bathroom had a lovely large shower. We had breakfast on our last morning and it was delicious and hot, buffet style with cereals and pastries too.

受付係はレストランのウェイターと一緒に素晴らしいサービスを提供します。客室は必要なものすべてなどを提供してくれました。ベッドはとても快適でした。 私たちは食べ物をまったく責めることはできません。夕食と朝食はどちらも非常に美味しく、完璧に調理され、素晴らしく提示されました。 唯一の欠点は、大人2名と子供1名(ゲスト3名)のハーフボードを予約しましたが、子供の夕食の支払いを依頼されたときにチェックアウトでしたが、うまくいけば解決されることを願っています。 それとは別に、私たちは間違いなくこのホテルをお勧めします。

それは素敵な大きな部屋、4ポスター付きのベッドでした。受付係は適切に仕事をしていました。私たちは一晩だけ滞在し、利用可能なバー、水泳、ジムなどのすべての施設を使用しませんでした。レストランのみ。 ベッドが柔らかすぎて、夫はそれに沈んでいました。彼はよく眠れませんでした。

We watched a Liverpool match while eating dinner. Brilliant! Breakfast was amaizing. The kids enjoyed the golf 💯