I stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.
We had a fantastic relaxing one night stay.
The rooms were lovely and spacious.
The food in the Scotts bar was amazing. And the staff were so friendly.
We will definitely be back again. The use of the spa facilities and towels was an added bonus.
素晴らしいホテル。最初から最後まで。ポッドポイント経由の電気自動車充電を含む私の部屋料金に地下駐車場が含まれていました。チェックはまっすぐでした。私たちはツインルームをリクエストしたダブルベッドが2つあるレベル4の部屋パトロナスに割り当てられたので、これは完璧でした。レインシャワー付きのバスタブ。素敵なスパ製品。独立したソファ付きのラウンジエリアにある60インチテレビ。 5階のスカイラウンジでの朝食は素晴らしかった。 Al a carteの追加ボーナス付きのフル伝統的なビュッフェ。ホテルには素晴らしいライブ歌手がいた土曜日の夜に素晴らしいカジノがあります。カジノの食べ物は一流で、バッドマンは責任を持って価格を設定しました。スパエリアには屋外のホットタブがありました。プールサイナスチームルーム。すべてとても清潔で美しい。これに加えて、ヒテルはリゾートの世界に位置しているので、アウトレットでのショッピングからやるべきことがたくさんあります。若い家族のためのペッパピッグの世界。トゥタンカメンとタイタニック体験。国立展示センター。 BPパルス。音楽会場。優れたサービス、場所、サービス。私は戻ってきます。
This hotel has seen better days unfortunately.. Maybe it was once a main hotel chain but the current owners are struggling to keep on top of issues. .The first room offered to me had a mouldy damp smell. The second option was better . But overall I couldn't recommend a stay here.
Hotel looks very posh. Unfortunately thats where it stops. The family room was large but lacked character.
The gym facilities was extra charge
Breakfast was OK. But plates and bowls were filthy
We travel to Midlandsa lot. We wont be staying here again.
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The hotel is lovely and clean and the staff were very helpful.
Our room was spacious and the bathroom had a lovely large shower.
We had breakfast on our last morning and it was delicious and hot, buffet style with cereals and pastries too.
Very good location. Nice rooms and very comfy bed.
Didn’t make use of breakfast so can’t comment about that.
Staff were incredibly kind, courteous and helpful.