Overall experience was good, I have been a few times but the room we was in wasn’t the best the WiFi was weak so we had to connect to our phone data and the shower curtains were dirty definitely needed replacing.
I stayed at Arden before a flight, it was close to the airport and suited my needs for somewhere to sleep. The check in staff were helpful and processed everything smoothly.
Reasonable room rates, room clean , water hot in bath/shower-food was extremely tasty, and excellent value for money for both evening meal and breakfast.
Weather was hot and only improvement would have been to keep complimentary water/juice in foyer topped up as no cool water or drinks available in room.
Excellent service and breakfast; but if the free WiFi could be provided more stable and faster, that would be much better since most mobile networks didn’t work properly.
Really lovely stay at the Malmaison for a few days. The location is excellent for a Birmingham trip, great cafes, restaurants and local sites all in walking distance. Birmingham New Street station is a very short walk. We used the car park for one day when we hired a car, if you prebook it with the hotel discount it’s £20 for 24 hours. I can highly recommend Digbeth for some quirky places to eat, the jewellery quarter is lovely for a walk around too.
We watched a Liverpool match while eating dinner. Brilliant!
Breakfast was amaizing.
The kids enjoyed the golf 💯
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SSkyeDinnerExcellent service and breakfast; but if the free WiFi could be provided more stable and faster, that would be much better since most mobile networks didn’t work properly.
BBumblebee06Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa.
However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience.
There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance.
Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared.
ゲゲストReasonable room rates, room clean , water hot in bath/shower-food was extremely tasty, and excellent value for money for both evening meal and breakfast.
Weather was hot and only improvement would have been to keep complimentary water/juice in foyer topped up as no cool water or drinks available in room.
匿匿名ユーザーOverall experience was good, I have been a few times but the room we was in wasn’t the best the WiFi was weak so we had to connect to our phone data and the shower curtains were dirty definitely needed replacing.
SSarahLAONeillI stayed at Arden before a flight, it was close to the airport and suited my needs for somewhere to sleep. The check in staff were helpful and processed everything smoothly.
MMeg6366Really lovely stay at the Malmaison for a few days. The location is excellent for a Birmingham trip, great cafes, restaurants and local sites all in walking distance. Birmingham New Street station is a very short walk. We used the car park for one day when we hired a car, if you prebook it with the hotel discount it’s £20 for 24 hours. I can highly recommend Digbeth for some quirky places to eat, the jewellery quarter is lovely for a walk around too.