イギリスウェスト･ミッドランズで、スパのあるホテル

Hotel looks very posh. Unfortunately thats where it stops. The family room was large but lacked character. The gym facilities was extra charge Breakfast was OK. But plates and bowls were filthy We travel to Midlandsa lot. We wont be staying here again. .

We watched a Liverpool match while eating dinner. Brilliant! Breakfast was amaizing. The kids enjoyed the golf 💯

Although we put the Do Not Disturb placard on our door our room was entered and our luggage was rifled through. We were fortunate that we carried nothing valuable and nothing was taken. Otherwise I the hotel was adequate and our purpose was served .

All staff were excellent always very helpful, facilities need refreshing hotel needs sprucing up, gym equipment tired and ripped Pool small. Chairs in the bar area either dirty or broken, very busy hotel trying to be too many things to too many people. Tried to book Spa on Saturday or Sunday both full. Breakfast basic to say the least. It was a shame, as once again the staff made our stay.

Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa. However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience. There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance. Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared.

Clean, good service and in the middle of resorts world. Sky bar is good and lovely too

受付係はレストランのウェイターと一緒に素晴らしいサービスを提供します。客室は必要なものすべてなどを提供してくれました。ベッドはとても快適でした。 私たちは食べ物をまったく責めることはできません。夕食と朝食はどちらも非常に美味しく、完璧に調理され、素晴らしく提示されました。 唯一の欠点は、大人2名と子供1名(ゲスト3名)のハーフボードを予約しましたが、子供の夕食の支払いを依頼されたときにチェックアウトでしたが、うまくいけば解決されることを願っています。 それとは別に、私たちは間違いなくこのホテルをお勧めします。

それは素敵な大きな部屋、4ポスター付きのベッドでした。受付係は適切に仕事をしていました。私たちは一晩だけ滞在し、利用可能なバー、水泳、ジムなどのすべての施設を使用しませんでした。レストランのみ。 ベッドが柔らかすぎて、夫はそれに沈んでいました。彼はよく眠れませんでした。

We had a wonderful stay at Fairlawn Hotel. The Spa facilities was great and staff were nice. Would recommend!