イギリスウェスト･ミッドランズで、スパのあるホテル

The stay was suppose to be relaxing. The hotel was great however the stay was a let down when golf course maintenance woke us up right outside the window with a hedge trimmer at 7am which lasted right up until we checked out. Sad end to the stay.

ホテルは便利な場所にあり（ロンドンからバーミンガムへの途中）、スタッフは皆とてもフレンドリーで親切でした。部屋は清潔で、ベッドは快適でした。朝食もとてもおいしかったです。唯一の不満は、到着時にダブルツリーの温かいクッキーがなかったことですが、チェックインは真夜中過ぎでした！また必ず泊まりたいです。

This hotel was fabulous, definitely recommend the stay. Staff are friendly, rooms kept clean, lots of things to do if you do not want to travel outside the hotel. Would 100% recommend this hotel for anyone who is looking for the perfect break.

We had a fantastic relaxing one night stay. The rooms were lovely and spacious. The food in the Scotts bar was amazing. And the staff were so friendly. We will definitely be back again. The use of the spa facilities and towels was an added bonus.

A fantastic stay, with the most amenities possible for a hotel! I strongly recommend Genting, it felt incredibly luxurious or affordable price. 10/10 room cleanliness, pool facilities and spa, and the bar closing times are incredibly late (for the connected Sky Bar it was 1:30am!) Well connected with Birmingham International train station. Breakfast was great with a hot and cold buffet and à la carte options, although quite pricey at £17 a head.

英国ゲームエキスポ期間中、アーデンホテルに宿泊しました。少々高額でしたが、NECやリゾートワールドへは徒歩10～15分と非常に便利でした。レジャーセンターのスタッフはややプロ意識に欠ける印象でしたが、受付やレストラン・バーのスタッフは親切でフレンドリーでした。部屋はほぼ清潔で、テレビの裏側が少し埃っぽかった程度でした。部屋にテレビのリモコンがありませんでしたが、フロントに電話したらすぐに手配してもらえ、対応も迅速でした。快適な部屋でした。夕食は格別で、ぜひおすすめします！

We were allocated room on ground floor, unfortunately the bathroom is only bathtub. There is no shower at all. The staff did not know about this when we report it. Internet is fast. The bed is okay. The room is smell like someone had a smoking before and not treated properly.

The hotel is lovely and clean and the staff were very helpful. Our room was spacious and the bathroom had a lovely large shower. We had breakfast on our last morning and it was delicious and hot, buffet style with cereals and pastries too.

The receptionists provide great service, along with the waiters in the restaurant. The rooms provided everything you need and more. The beds were extremely comfortable. We cannot fault the food at all. The dinner and breakfast were both extremely tasty, cooked to perfection and brilliantly presented. The only downfall was on checkout when we were asked to pay for our child's dinner, even though we had booked half board for 2 adults and 1 child (3 guests) but hopefully getting this resolved. Apart from that, we would definitely recommend this hotel.

ホテルの場所はあまり便利ではありません。周辺には交通機関、スーパーマーケット、レストランはありません。バス停やレストランに行くにはしばらく歩く必要があります。ホテルのフロントデスクのスタッフはとても親切でしたが、ホテルはスリッパやヘアドライヤーなどの包括的な設備を提供しませんでした。