Fantastic hotel, in a great location with a very helpful and attentive staff and excellent offering. Our room was very modern, spacious, clean and had all the amenities you would need for your stay (coffee machine, kettle, fridge, dishwasher there is an oven as well but we didn't use it). Breakfast - beautifully laid out buffet bar offering warm and cold selection with an excellent choice for any dietary requirements; fresh ingredients, lovely local breads, fruit, pastry, freshly made omelettes - very tasty. Staff - Reception - young, welcoming, attentive, helpful - just great :-) Bar - Mr. Jan - absolute star who makes the best cocktail - if you like espresso martini - go for The Julius cocktail - it's just perfect after all day walking around Prague. Jan was super friendly, professional, no matter how big or small our bar order was. He kept the table always nice, tidy and his attentive service was very appreciated. Breakfast staff - team of buzzy Bees - making your stay wonderful, caring, taking care of the breakfast bar looking tidy and in order Cleaning ladies - kept our room nice, tidy and fresh. All we can say is - we had a fantastic stay and when back in Prague, we will be looking to stay at the Julius again. The hotel is very well placed, not too far from the local attractions and it always welcomes you back after a long day of exploring. Thank you again :-)!
Couldn't fault this superb hotel, staff very friendly, helpful and knowledgeable when asking about trips, transport etc. Room very comfortable and clean and a fab view of Wenceslas Square especially on the evening. Excellent restaurant Fat Cats to compliment hotel.
We stayed for 3 nights, 4 days. Our reason for staying was that we were attending Lewis Capaldi at the O2 (just opposite!) Prior to arrival, I had asked if they offered anything additional for my partner’s birthday. I received an email back quite promptly that I could purchase a bottle of bubbles or a cheesecake. I opted for the bubbles and asked for this to be in the room on arrival. Before we arrived, we received a notification through the Bonvoy app that our room was ready. On arrival, this was not the case. We waited for an additional 20 minutes or so, and the reception staff were very friendly and went through the city map with us. The room was spacious enough, and included a nice welcome message - though my partners birthday was not mentioned (something we had in previously hotels - so maybe something to consider?) Unfortunately the bottle of bubbles was not in the room, which was a little disappointing. Reception kindly allowed me to borrow a EUxUK adaptor. Once I had got back to the room, a member of reception had bought the bottle up. However, I was not there which ruined the surprise and whole reason I had done it. We decided to eat at the hotel restaurant. The food was okay, but the service was poor and inattentive. Before the concert, we had asked about access. We were told the hotel had a special entrance, and we’re given the necessary stickers to gain access - something we should’ve been asked & given on check-in? After the concert, we returned for a few drinks in the bar. The bar appeared to have a mixture of guests and non-guests, which was perfectly fine. However, the service was very poor. The bartenders prioritised Czech nationals and females, rather than adopting a ‘who’s next’ approach. This was also clear when table service was given to native Czechs, and not ourselves. The beds were pretty hard, though I would put this down to them being new and unavoidable. All in all, I would return if I were to be visiting a concert back to the O2. The hotel is outside of the city, but the metro is only 12 minutes away - the metro is incredibly good and extremely easy to use so this posed no issue at all.
This is not a 4* hotel by any means. Curiously, there are some places in the hotel where 5* are advertised. Perhaps the hotel could have been granted 4*, or even 5*, when it was first opened, but not now when 3* would be the maximum they could claim. We were deeply disappointed when a heavy smell of cigarettes welcomed us in our room. The gentleman who helped us with the luggages (which was probably the only 5* service) also noticed the strong cigarette smell and immediately informed the Reception. As the Receptionist said that the cleaning room report looked OK, the service attendant took some pictures of the cigarette butts on the windowsill and sent them to the Reception. The receptionist did not come to talk with us and only transmitted via the service attendant that they do not have another room with similar facilities, i.e. greater comfort, view, etc, so we ended up staying in that room. Another aspect which I found bizarre was the status of the so called Welcome Drinks vouchers and the daily Tapas vouchers. I am aware that these benefits are at the discretion of the hotel but curiously, the receptionist did not mention anything about it and we only accidentally found out about this at the bar.
匿匿名ユーザーホテルについてコメントすることはめったにありませんが、モーツァルト ホテルが大好きだと言わざるを得ません。まず第一に、それはプラハの旧市街の川のそばにあり、カレル橋まではわずか数歩です。チェックインしたとき、フロントのアゼルバイジャン人はとても熱心で、私たちを湖にアップグレードしてくれました。ビュールームにはプラハの景色もたくさん紹介されています。従業員全員がそれを見ると挨拶してくれます。朝食はセルフサービスとアラを含めて20ユーロですcarte. It is very rich and much better than the branch in Vienna. The concierge Allan is a 老紳士、その夜私がレストランを探していると、彼は私をアトリウムの庭に連れて行き、一人ずつ席に座らせた。途中から2組の人が来て「コーヒーでも飲まないか?」と聞いてきました。祝日だったので何度も電話をかけました。良いレストランはどこも満席でした。最終的には湖のある屋外レストランを勧められました。カレル橋が間近に見える景色です。Google と TripAdvisor の評価が良いです。レストランは 6 時にオープンしますが、7 時に用事で他の場所に行かなければなりません。彼はレストランと相談して、 it go 5:45に到着しました。全体として、すべてがとても満足でした。将来プラハに行く機会があれば、私はまだここに住んでいます